Digital Product Engineering
Build products that are structured to scale
Building digital products that work in the real world – across complex architectures, and shifting user expectations – requires more than good design. At Entelect, we cover the full stack of digital product engineering: from strategy and user research through to channel engineering, platform integration, and customer engagement. We build products that are structured to scale, with cross-functional teams committed to continuous development and ownership.
Our Work
Capitec: Modernising retail banking for 14 million app users
Capitec set out to modernise their retail banking application for millions of South African users. We helped transform their technology foundation to make that possible.
Capitec's existing app tech stack was reaching end of life. They sought to rollout features faster keeping up with market demands, while reducing proprietary licences costs.
We re-platformed the app onto a modern, cloud-native, open-source stack — rebuilding the architecture for scale and faster feature delivery, and removing costly proprietary licences, without disrupting the millions of customers who bank every day.
The new foundation lets Capitec ship features faster, scale comfortably to 14 million+ app users, and cut operating cost — on an engineering base built for continuous evolution.
What We Do
Our Digital Product Engineering Capabilities
Digital Product Strategy and Design
Define product vision, roadmap, and user journeys through design sprints, user research, and competitor analysis – ensuring every product is grounded in user needs.
Modern Digital Channel Engineering
Design and build systems of engagement across mobile, web, APIs, chat, wearables and emerging channels – creating consistent user experiences.
Product Team Operating Models
Establish product-centric ways of working – structuring teams around products and platforms rather than projects, enabling continuous delivery and ownership.
Rapid Product Delivery - MVP to Scale
Accelerate time to market through iterative delivery models – from prototyping and MVPs to full-scale product rollouts.
Product Implementation and Integration
Integrate and implement leading digital platforms such as Backbase – tailored to your architecture and business needs.
Content and Experience Platforms
Implement and optimise modern CMS and content delivery architectures – enabling consistent, multi-channel content experiences.
Customer Engagement and Self-Service Solutions
Build portals, self-service platforms, and digital experiences that improve customer satisfaction while reducing operational overhead.
Personalisation and AI-driven Experiences
Enable hyper-personalised user journeys through data-driven insights and intelligent recommendation engines.
Key Partners
Partners and Alliances
“Entelect has built deep capability in AI banking transformation, they understand our AI-native Banking OS and more importantly, they understand the challenges that financial institutions are trying to solve. They're the kind of implementation partner that elevates the entire experience for clients, bringing both technical excellence and real strategic thinking to the table.”
Robert Chamoun
Senior Partner & Alliances Manager, MEA, Backbase
