API and Integrations
Robust integrations for complex environments
Legacy systems and data have built up across banking and insurance for decades. Now enterprises face mounting pressure to integrate, extend, and open them up. We design and build APIs and integrations that connect complex systems at enterprise scale. Our work spans API gateway selection and implementation, third-party service integration, and orchestration – built with the rigour required for mission-critical environments.
Our Work
Standard Bank: Building a governed customer service API
Within Standard Bank's Corporate and Investment Banking Risk division, they sought to create a single, governed source of truth to replace manual processes and increase their speed of decision making. We helped replace that complexity with a single, governed source of truth.
The team needed to integrate data from multiple source systems into a unified data store – but the platform supporting this was heavily reliant on manually shared Excel spreadsheets and fragmented datasets. Development teams needed consistent, governed access to customer data, while Credit Risk Managers required curated, real-time information to support reporting and operational decision-making.
Entelect partnered with Standard Bank to design and build a API platform that provides downstream applications with a governed catalogue of API endpoints. Business rules were applied to enforce data consistency, and user restrictions were implemented to manage access across teams. A front-end application enabled teams to maintain static data with version control and approval workflows, while datasets and database views were created to support secure, self-service reporting – with all data sourced from a trusted, curated foundation.
Single source of truth: Teams across the ecosystem now benefit from consolidated, quality-assured customer data – eliminating reliance on manually managed spreadsheets.
Regulatory confidence: Improved data governance and access controls support compliance and self-service regulatory reporting across the division.
Operational agility: The integrations have enhanced decision-making speed and created a scalable foundation for future data-driven features.
What We Do
Our API and Integrations Capabilities
API Gateway Selection and Implementation
Evaluate, select, and implement the right API gateway for your environment – establishing the secure, governed entry point your enterprise needs to manage traffic, enforce policy, and expose capabilities.
API Design and Build
Design and build APIs that are performant and reusable – following modern standards and best practices to ensure every API is fit for a enterprise environment and ready to scale.
API Marketplaces and Orchestration
Establish API marketplaces that make your enterprise capabilities discoverable and governed – enabling internal teams, partners, and third parties to consume and compose services without friction.
BIAN API Standards
Design and implement banking APIs aligned to BIAN's open standard service domains – ensuring interoperability and regulatory alignment across your financial services architecture.
Integration Platform Selection and Implementation
Assess, select, and implement the right integration platform for your landscape, whether that's a service bus, iPaaS, or event-driven architecture, ensuring your systems communicate reliably and efficiently.
GraphQL
Design and implement GraphQL APIs that give consumers precise control over the data they request – reducing over-fetching, simplifying client integration, and enabling flexible, efficient access to complex data structures.
Legacy and Third Party Integration
Connect legacy core systems and partner data sources into a cohesive digital ecosystem – reducing integration risk while preserving the value of existing investments and enabling new capabilities to be layered on top.
Key Partners
Partners and Alliances
Our Experience
Related Expertise
Core and Enterprise Systems
Modernising the core platforms that run the business — resilient, scalable, and built to evolve.
Legacy Modernisation
Untangling and re-platforming legacy systems without disrupting the operations that depend on them.
Quality Engineering
Embedding automated testing and quality gates so teams ship faster, with confidence.
Digital Product Engineering
Building digital products across complex architectures with cross-functional teams committed to continuous development and ownership.
Our Work
How We've Delivered
Context
MTN South Africa needed to reduce friction at the final and most critical step of its online purchase journey – payment – by integrating Apple Pay into its existing digital commerce ecosystem.
Approach
Entelect integrated Apple Pay into MTN's Pay Portal, securely connecting three systems: Apple Pay, MTN Services, and the Mastercard Payment Gateway Service.
Outcome
The integration delivered a faster, more trusted checkout experience, supporting MTN's revenue-generating initiatives.
Context
Absa needed to replace a costly legacy payment platform with an independent solution capable of managing domestic and international corporate banking payments across 10 countries.
Approach
Entelect built a robust payment API to support both manual entry and bulk uploads of payments, forming the foundation of a user-friendly front-end application. The solution handles multi-user approval workflows, regulatory compliance across jurisdictions, and currency conversions.
Outcome
Payment acceptance improved by 5.5%, and Absa successfully decommissioned four outdated systems, significantly reducing licensing costs and operational risk.
Context
Bupa Global set out to modernise its digital architecture to improve partner and customer experiences across its health insurance business.
Approach
Entelect partnered with Bupa to design and implement an integration solution, replacing rigid legacy orchestration with a scalable, future-ready Experience API framework. The Experience APIs decoupled business logic from front-end code, standardised data exchange, and enable reusability, faster changes, and improved maintainability.
Outcome
The new API framework reduced onboarding time for new partners, lowered operational overhead through automation, and accelerated speed-to-market for new customer journeys.
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