Absa

Driving modernisation across a leading African financial services group

30 Seconds

Transformed a manual compliance process into an automated workflow that completes in under 30 seconds.

5.5%

Improvement in payment acceptance across 10 African markets.

4 Systems

Decommissioned four legacy payment systems to improve transaction stability and efficiency.

Banking

Absa is one of Africa’s largest diversified financial services groups, serving over 12 million customers across more than 10 countries. With a broad portfolio spanning retail, business, corporate and investment banking, Absa is listed on the JSE and manages over R1.8 trillion in assets, playing a key role in enabling economic growth across Africa. The bank is focused on innovation and digital transformation, delivering customer-centric financial solutions while driving financial inclusion at scale.

Entelect has consistently shown delivery excellence with their exceptional engineers and depth of knowledge in the payments industry. It has been a pleasure working with them, and they have enabled us to meet, and often exceed, our business objectives.

Alex Ravenscroft Profile picture Alex Ravenscroft CIO, Transactional Banking - Corporate and Investment Bank

Our Partnership Highlights

Highlights of what
we've built together

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Reducing compliance processing to seconds

We modernised Absa’s Financial Crime and Compliance platforms, transforming a manual process into an automated workflow that completes in under 30 seconds.

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Decommissioning 4 legacy systems

An API-driven payment platform was built to support global transactions, decommissioning 4 legacy payment systems and improving transaction success rates.

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Resolving payment issues faster

A centralised platform was developed to consolidate payment data into a single, standardised view, enabling support teams to identify and resolve issues more efficiently.

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Centralised loan pricing engine

Our team helped redevelop and centralise corporate loan pricing tools into a single, web-based platform, enabling improved cross-selling across product houses.

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Real-time debit order authentication

We worked on Absa's DebiCheck solution through the development of microservices enabling real-time debit order authentication, reducing fraud and ensuring regulatory compliance.

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Enabling customer onboarding across products

A unified middle layer simplified integrations across personal banking products, streamlining account creation, compliance checks, fraud screening and customer migration into a single flow.

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Driving behaviour through personalised experiences

Our team contributed to The Dreams platform, developed to enable customers to save towards specific goals by leveraging behavioural science and rule-based automation.

Entelect at Absa

Strengthening systems through engineering excellence 

Entelect’s partnership with Absa is shaped by a sense of care for the products we build and a commitment to getting the fundamentals right. Our Absa teams take pride in delivering high-quality engineering with a focus on reliability – contributing to a track record of zero change-related incidents for our work at Absa. 

10

Years of working together

50

People embedded in Absa teams

We've worked across multiple
critical business units

  1. 01. Corporate & Investment Bank
  2. 02. Personal & Private Banking Group
  3. 03. Business Banking
  4. 04. Absa Regional Operations
  5. 05. Group Compliance

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